Effective Date: May 5, 2026
This Privacy Policy describes how Qualitech Pools LLC (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects information when you visit https://qualitechpoolsfl.com, submit a form, communicate with us, or otherwise interact with our services.
1. Information We Collect
We may collect the following categories of information:
Information you provide directly:
Name, email address, phone number, mailing address, project details, appointment information, and any other information you submit through forms on our website.
Communications:
The content of messages you send us, including SMS/text messages, emails, phone calls, form submissions, and appointment requests.
Automatically collected information:
IP address, device type, browser type, pages visited, cookies, analytics data, and similar technical information.
2. How We Use Your Information
We use your information to:
Provide, operate, and improve our services.
Respond to inquiries, estimate requests, consultation requests, appointment requests, and customer support needs.
Communicate with you about your pool project, estimate, consultation, appointment, or service request.
Send non-marketing communications where you have provided consent.
Send marketing communications where you have provided consent.
Maintain records of consent, opt-ins, opt-outs, and customer communications.
Comply with legal obligations, prevent fraud, and enforce our Terms & Conditions.
3. SMS Messaging and Mobile Information
By providing your phone number and opting in through our website, you agree to receive text messages from Qualitech Pools LLC related to pool construction, pool remodeling, pool renovation, pool and outdoor living consultations, estimate requests, project planning calls, appointment scheduling, quote updates, project updates, and customer support.
If you provide non-marketing SMS consent, messages may include appointment confirmations, appointment reminders, reschedule notifications, project updates, estimate notifications, quote updates, project planning call follow-ups, customer support, and service-related account information.
If you provide marketing SMS consent, messages may include special offers, discounts, seasonal promotions, new pool and outdoor living service announcements, and service updates.
Message frequency may vary. Message and data rates may apply. Text HELP for assistance. Reply STOP to unsubscribe at any time.
Consent to receive SMS messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We retain mobile opt-in records, including the date, time, and source of consent, for as long as reasonably necessary to demonstrate compliance. Opt-out requests are honored promptly.
4. How We Protect and Use Information
We do not sell your personal information.
We may use trusted service providers to help operate our website, manage communications, provide customer support, host data, process forms, deliver emails, analyze website performance, and support our operations.
These providers are only permitted to use information as necessary to provide services to us.
Mobile phone numbers, SMS opt-in data, and text messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.
We may disclose information when required by law, subpoena, court order, legal process, or to protect our rights, safety, users, or operations.
5. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to operate our website, remember preferences, measure website performance, analyze traffic, and improve marketing.
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
6. Data Retention
We retain personal information for as long as necessary to provide services, respond to inquiries, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
When information is no longer needed, we delete or anonymize it when reasonable.
7. Your Rights
Depending on your jurisdiction, you may have the right to request access, correction, deletion, or restriction of your personal information.
You may also opt out of marketing communications at any time.
To exercise these rights, contact us at [email protected].
8. Children’s Privacy
Our services are not directed to individuals under 18.
We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take reasonable steps to delete it.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The Effective Date at the top reflects the most recent version. Continued use of our website or services after changes are posted means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Qualitech Pools LLC
6900 Tavistock Lakes Blvd 400, Orlando, FL 32827
Email: [email protected]
Phone: +1 (689) 253-4289